Privacy Policy
( 1 ) Collection of Information
Flowerly may collect, store, and utilize the following personal information: email address, password, your name, and demographic details. This information is typically provided when you (a) register as a user on the site; (b) send us an email; or (c) receive an email from Flowerly. Such personally identifiable information is used solely to customize the content you view and to contact you via email. Flowerly-center.store employs cookies and related technologies to operate and personalize the website. Cookies are small data files sent by our platform and stored on your device.
Additionally, we may receive personal information, like your email address, from other users, such as when they attempt to refer Flowerly to you.
( 1.1 ) How do we collect personal information?
We collect your personal information while providing our goods and services to you. This includes when you visit or use our platform, provide information via email, create an account or profile on our platform, share business-related information with us, request newsletters, alerts, or other materials, or communicate with us through customer inquiries.
( 1.2 ) Why do we need your personal information?
We only collect and retain your personal information for legitimate purposes, which include providing you with our goods and services and ensuring the proper administration of our platform.
Specifically, we require your personal information to:
– Deliver the services offered through our platform to ensure a personalized and efficient language learning experience.
– Provide statistical information about our user base to third parties, ensuring individual user identities remain confidential.
– Maintain records of our business transactions as mandated by applicable laws.
We may utilize non-personally identifiable demographic data provided by you and data we gather to generate derived data, improve algorithms, and create other forms of “derivative information.” By using our services, you agree that such derivative information no longer qualifies as your personal information, and you waive any claims related to it.
When you register your Flowerly account, you are automatically subscribed to the Flowerly newsletter. By registering as a Flowerly user, you voluntarily consent to Flowerly processing your personal information for direct marketing purposes. This includes receiving newsletters, special offers, discounts, or other communications intended to introduce products or information that we believe may interest you. Direct marketing channels used include emails, and Flowerly may share your personal data (such as your email address and name) with authorized processors for these marketing purposes, in compliance with personal data protection regulations.
You can inform us at any time if you no longer wish to receive marketing offers. You can withdraw your consent to the processing of personal data for direct marketing by contacting us at [email protected] or by clicking the “Unsubscribe” link provided at the bottom of each promotional email.
Additionally, we require your personal information to enhance the quality and design of our goods and services. This involves storing, tracking, analyzing, and processing user preferences, trends, activities, and communications to develop new features, functionalities, and services for the platform.
Furthermore, your personal information is necessary for us to comply with legal requirements. This includes fulfilling our legal obligations, such as investigating, preventing, or taking action against suspected illegal activities, fraud, or similar activities. It also entails exercising our legal rights under contracts between Flowerly and you or between Flowerly and third parties.
**Data Retention:**
Personal data is retained in accordance with applicable laws and only for as long as necessary. Upon termination of your user account:
– We will promptly and permanently delete your account information and other personal data you have provided from our active database, except for information required for accounting purposes or to resolve consumer disputes.
– Personal data related to payments and consumer disputes will be retained until the claim is resolved or the legal obligation expires. Personal data necessary for accounting purposes will be kept for a period of seven (7) years.
We will retain the data we collect, including your learning data and non-personally identifiable demographic information you provide, for as long as we determine it necessary for our purposes.
( 1.3 ) Is your personal information confidential and secure?
We employ all reasonable measures to ensure the security of your personal information and protect it against misuse, loss, unauthorized access, modification, or improper disclosure. Your personal information may be stored in both hard copy and electronic formats. We implement suitable technical and organizational security measures, including storing data in secure systems accessible only to authorized personnel.
( 1.4 ) Your rights
You may instruct us to provide you with any personal information we hold about you. We may withhold such personal information to the extent permitted by law. Specifically, you have the right:
to request that we correct inaccurate personal data
to receive personal data processed in a structured, publicly available, and machine-readable format and transfer personal data to another processor under certain conditions
to request, in certain circumstances, the deletion of personal data or the restriction of their processing
to withdraw your consent at any time
( 2 ) Collection of Information by Third Parties
Flowerly does not transfer your personal data to third parties.
Neither Flowerly nor its affiliates are involved in the charging and processing of credit card information when you make a purchase. Purchases are processed by either Stripe or PayPal, neither of which share your credit card information with Flowerly.
( 3 ) Disclosure of Information
Flowerly does not sell, trade, or rent your personal information. Flowerly does not share any personal information you provide to us with any third party without your permission
( 4 ) Cookies
A cookie is a small piece of data, often containing an anonymous unique identifier, sent to your browser from a website’s computers and stored on your computer’s hard drive. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you wish to delete any cookies already on your computer, please refer to your browser’s instructions to locate the file or directory that stores cookies.
If you reject all cookies, you may not be able to use some features of the service. You can find more information about cookies and how to manage them at http://www.allaboutcookies.org .
Flowerly uses the following types of cookies for the purposes set out below:
Type: Strictly necessary. These cookies enable users to access the services available through our website and utilize its features, such as logging in and accessing secure areas. These cookies are provided by Flowerly and are essential for the functioning of the website. Without these cookies, basic functions of our website would not be operational.
Type: Analytics / Performance. These cookies help Flowerly better understand the behavior of the users on our Website and improve our services accordingly:
Google Analytics: To learn how Google uses data collected on our Website, visit https://policies.google.com/privacy/partners .
Opt out: Due to the essential nature of these cookies in delivering the Website and our services, it is not possible to refuse them.
Opt out: You can prevent your data from being collected by Google Analytics on our Website by using the Google Analytics Opt-out Browser Add-on for your current web browser at the following link: https://tools.google.com/dlpage/gaoptout .
Type: Functionality. They enhance the performance and functionality of the Website and our services (such as collecting performance and error data, enabling customer support for users). Without these cookies, certain functionalities may become unavailable.
( 5 ) Links
Flowerly may provide links to other third-party websites, and other websites may provide links to the Flowerly website. Third-party websites operate according to their own terms of use and privacy policy, and Flowerly has no control over such third-party websites. You therefore acknowledge and agree that Flowerly is not responsible for the availability of such third-party sites, and is not responsible for any content available on such sites. You agree that Flowerly is not responsible, directly or indirectly, for any damage or loss caused or alleged to have been caused by or in connection with use of, or reliance on, any content, advertising, products, or other materials from such websites.
( 6 ) Changes to Our Policy
We reserve the right to modify this policy at any time. If there are significant changes in how we use your personal information, we will notify you by posting an announcement on this page or by sending an email to the address you have provided.
( 7 ) Terms of Use
Use of this website is subject to our Terms of Use. By using this website, you are agreeing to be bound by the terms and conditions contained therein.
