Refund Policy

REFUND POLICY:

At Flowerly, we are committed to providing you with a satisfying language learning experience. If you are not completely happy with your subscription, we offer the following refund policy:

1. Refund Eligibility:

You may request a refund within 7 days from the date of your initial subscription purchase.

2. Eligibility Criteria:

Refunds are applicable only to new subscribers who have purchased a subscription directly from our website.

The refund request must be made within the specified time frame.

Refunds are not available for subscription renewals or extensions.

3. How to Request a Refund:

To request a refund, please contact our customer support team at [email protected] . Please provide your subscription details and reason for the refund request.

4. Refund Processing:

Once your refund request is received and approved, we will process the refund within 7 days.

Refunds will be issued to the original payment method used for the subscription purchase.

5. Exceptions:

We reserve the right to refuse a refund if the request does not meet our eligibility criteria.

No refunds will be provided after the specified refund period.

Contact Us:

If you have any questions about our refund policy or need assistance with a refund request, please contact us at [email protected] .